Cisco IP Telephony v3.3

Network Training Solutions
Marlow, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Cisco IP Telephony course (CIPT) focuses on the Cisco Call Manager and the devices that register to Cisco Call Manager to complete a Cisco IP Telephony solution. The course begins with design details and best practices for clustering and the various deployment options and includes installation and upgrade information and exercises. The various components of Call Manager are discussed, as are the devices that constitute an IP telephony solution. To ensure the student leaves with an understanding of the entire solution an overview of gateways is provided and route plans are covered in depth. The course provides detailed information on the Call Manager services and configuration exercises. Various methods of Call Manager administration are covered in the course as well as troubleshooting methods. The lesson on integrating applications is a natural extension of the material from the Call Manager to the IP telephony solution. The course includes hands-on laboratory exercises throughout that challenge the student to install, configure and monitor a Cisco Call Manager cluster of components.


Objectives
After finishing this module, the student will be able to:
Identify AVVID and CallManager Components
Define and list benefits of CallManager Cluster and Deployment Options
Install the Cisco Call Manager components and upgrade a Call Manager Cluster
Describe the various IP phone models and list their features
Configure Cisco Call Manager to support IP Phones
Identify and configure Catalyst Switches used in CIPT solutions
Describe how gateways fit into the CIPT design
Configure a basic route plan
Configure a complex route plan
Configure Call Manger Class of Service
Configure Call Manager Media resources
Configure Call Manager features
Add a user to Call Manager and configure user options
Configure Call Admission Control and SRST
Configure Cisco Web Attendant
Configure Extension Mobility
Utilize the Bulk Administration Tool
Describe how to use the internal server tools to troubleshoot Call Manager problems


Importance
The course is a prerequisite for all networking professionals involved in IP telephony design and implementation.

Target Audience
Network Engineers who will be designing IP Telephony solutions that include the deployment of Cisco Call Manager and Unity products.

Prerequisite Knowledge
A fundamental understanding of:
Basic working knowledge of a computer and experience installing software onto a PC
Basic understanding of network connectivity
Windows 2000 Server experience
Understanding of how network devices get subnet and IP addressing information
VLAN routing and configuration
TCP networking
Configuration of dial-peers on H.323 voice-enabled routers
Basic route plan construction
Cisco IOS and Catalyst OS command line basics
IOS Configuration
Knowledge of Telephony Application Programming Interface (TAPI) and Java Telephony Application Programming Interface (JTAPI) (optional)
Obtained a Cisco Certified Network Associate (CCNA) certification
Taken the Building Cisco Multilayer Switched Networks (BCMSN) course
Taken the Cisco Voice over IP, Frame Relay and ATM (CVOICE) course
Completion of Cvoice and CIPT classes


Course Outline
Introduction
Cisco CallManager
Introduction to AVVID and CIPT Components
CallManager Cluster and Deployment Options
Installing Cisco CallManager
Devices
Cisco IP Phones
Configuring Cisco CallManager to Support IP Phones
Cisco Catalyst Switches
Cisco Access Gateways
Route Plan
Route Plan Basics
Advanced Route Plan
Telephony Class of Service
Features PLus
Media Resources
Cisco IP Telephony Users
Call Admission Control and Survivable Remote Site
Applications
Cisco Attendant Console
Cisco IP SoftPhone and Extension Mobility
Integrated Applications
Manageability and Monitoring Tools
Bulk Administration Tool
Internal Server Tools
...''

Phone:+44 (0)1628 477 044

School Address:

Network Training Solutions
74 High Street
Marlow, Bucks
SL7 1AH
England

Office: +44 (0)1628 477 044
Fax: +44 (0)1628 482 431
Email: sales@nts.eu.com
Website: www.networktrainingsolutions.com


Jobs & Resumes: Marlow
Houses & Roommates: Marlow

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