Using IT

Learning IT
Stirling,Glasgow,Inverness, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' A 12-24 month development Programme, developing both IT and interpersonal skills.


Learning IT, Scotland’s Leading Centre for IT Modern Apprenticeships, are offering a 12-24 month programme for young staff to help develop IT skills and also the ’softer’ skills required for the business environment. The time span of this qualification allows for long-term personal development, with the focus on using IT in the workplace. The Programme will be delivered both onsite and at our training centre in Stirling, and will lead to a nationally recognised qualification.

Benefits of the Using IT Modern Apprenticeship

A City and Guilds approved Qualification.

Developing IT skills to ’power user’ level.
Building self-reliance in the use of IT.

Developing a professional approach:

Written and spoken communication skills;

Problem solving;

Teamworking;

Expanding on knowledge of health and safety and data protection.

A good foundation for moving on to a supervisory role.

Presentation of certificates at an awards ceremony held at our premises.
Course outline

Delivery:

One to one coaching with a dedicated trainer on site.

Tailored to individual and business needs.

Optional supplementary training at Learning IT.
On line support.
Target Group:

Anyone who uses a computer in a business environment.

Pre-requisites:

A commitment to developing IT skills and professionalism.







Course Content:

Core modules

Getting Started with your computer

Establishing the concept of the internal customer

Using technology as a solution

Introducing computer equipment and resources

Introducing legislation in the use of IT - Health and Safety, Data Protection, Software licensing, Copyright.
Recognising company standards.

Dealing with computer errors.

Clarifying job role and line of supervision.
Working effectively using IT

Effective and efficient use of company resources

Maintenance of equipment
Relevant legislation

Maintaining file structures

Backup procedures

Continuous improvement

Taking ideas forward and the factors which need to be considered

Prioritising work and the methods available

Achieving work objectives
Health and safety

Company health and safety policy - how this affects the individual

The legislation

Workplace risks

Personal conduct
Personal Development

Training needs Analysis

Personal Development plan

Information sources for personal development

Developing working relationships with colleagues
Optional modules (choose from)

Word Processing

Presentations

Spreadsheets

Databases

Graphics

E-mail and Internet
These cover the following topics

Data protection

The purposes of the document

Amending, updating and creating documents

Using software facilities effectively

Overcoming problems

’Internal customer service’

Different methods of outputting documents.
...''

Phone:01786 478 478 Fax: 01786 478 222

School Address:

Head Office
Drummond House
Wellgreen
Stirling
FK8 2DZ

Tel: 01786 478 478
Fax: 01786 478 222


Glasgow Office
The Ca’d’Oro
45 Gordon Street
Glasgow
G1 3PE

Tel:0141 248 5000
Fax:0141 221 5003


Inverness Office
The Green House
Beechwood Business Park
Inverness
IV2 3BL

Tel: 01463 717716
Fax: 01463 667344

Jobs & Resumes: Stirling, Glasgow, Inverness
Houses & Roommates: Stirling, Glasgow, Inverness

MICROSOFT ACCESS DEVELOPING
MICROSOFT ACCESS ADVANCED
Microsoft Outlook Fundamentals
Microsoft Outlook Advanced
Using the Internet
MICROSOFT PROJECT
Business Administration to Modern Apprenticeship level
Management Level 4
Training & Development Level 4
Using IT For Teleworking
Operating IT
Installing and Supporting IT
IT Customer Response
IT Customer Systems Support

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