Operating IT

Learning IT
Stirling,Glasgow,Inverness, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' A 12-24 month development Programme, developing both technical IT and interpersonal skills.

Learning IT, Scotland’s Leading Centre for IT Modern Apprenticeships, are offering a 12-24 month programme for young staff to help develop Technical skills and also the ’softer’ skills required for the business environment. The time span of this qualification allows for long-term personal development, with the focus on Operating IT systems in the workplace. The Programme will be delivered both onsite and at our training centre in Stirling, and will lead to a nationally recognised qualification.

Benefits of the IT Modern Apprenticeship

A City and Guilds approved Qualification.

Developing Technical skills and knowledge for the workplace

Developing a professional approach:

Written and spoken communication skills;

Problem solving;

Teamworking;

Expanding on knowledge of health and safety and data protection.

A good foundation for further professional development
Course outline

Delivery:

One to one coaching with a dedicated trainer on site.

Tailored to individual and business needs.

Optional supplementary training at Learning IT.

On line support.
Target Group:

Anyone who maintains a computer system in a business environment.

Pre-requisites:

A commitment to developing IT skills and professionalism.









Course Content:

Core modules

Operate IT within the Business

Hardware

Software

Backup ,Restore and File Storage

Automate Jobs in the IT Environment

Health and safety

Company health and safety policy - how this affects the individual

The legislation

Workplace risks

Personal conduct

Personal Development

Training needs Analysis

Personal Development plan

Information sources for personal development
Developing working relationships with colleagues

Control the IT Environment and Data Communications

Configure and Monitor Networks

Administer Network Access

Control Media and Storage of Materials
Maintain the Equipment

Install hardware

Preparing work schedules

Checking resource availability
Assembling PCs,

Connecting and setting up peripherals
Connecting workstations to networks

Install software


Installing new or upgraded software,

Loading and configuring both system and application software

Conduct System Testing

Preparing for system testing

Carrying out specific diagnostic tests

Reviewing the results of new installations, upgraded or modified systems
...''

Phone:01786 478 478 Fax: 01786 478 222

School Address:

Head Office
Drummond House
Wellgreen
Stirling
FK8 2DZ

Tel: 01786 478 478
Fax: 01786 478 222


Glasgow Office
The Ca’d’Oro
45 Gordon Street
Glasgow
G1 3PE

Tel:0141 248 5000
Fax:0141 221 5003


Inverness Office
The Green House
Beechwood Business Park
Inverness
IV2 3BL

Tel: 01463 717716
Fax: 01463 667344

Jobs & Resumes: Stirling, Glasgow, Inverness
Houses & Roommates: Stirling, Glasgow, Inverness

Microsoft Outlook Fundamentals
Microsoft Outlook Advanced
Using the Internet
MICROSOFT PROJECT
Business Administration to Modern Apprenticeship level
Management Level 4
Training & Development Level 4
Using IT
Using IT For Teleworking
Installing and Supporting IT
IT Customer Response
IT Customer Systems Support

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