Training Course:CALL CENTRE MANAGEMENTSchool/Trainer:Renaissance Institute
Kolkata, West Bangal, India
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This highly intensive stressful course will help you to exposed in the field of call centre.This course will cover concept, technology, management of call centres.lt will also cover customer care, communication skills with emphasis on telephone etiquette and different accent
Effective Listening Skills.
Telephone Manners & Mobile Technology concept.
Effective Corporate Communication Techniques.
Customare Care Skills & Telemarketing.
Sales and marketing strategies over phone.
Collection Techniques.
Nutrilising of Mother Tongue Enfluence .
Voice Modulation and Plaesing tone ability.
Classes by Speach Therapist to get the Perception.
Basic concept of culture and languageand slang
of US & UK.
Resume making ,Mock Interviewc etc.
...''
Please go to the school's official website for training price and schedule:
http://www.renaissanceinstitute.co.in/
Phone:+91-33-22484698/55256700
School Address:
2/H/4 HATI BAGAN (C.I.T., PADDYAPUKUR) ROAD,
KOLKATA - 700 014.
West Bangal
India
Jobs & Resumes: Kolkata
Houses & Roommates: Kolkata
Search other schools for CALL CENTRE MANAGEMENT training resources.
Other training courses offered by Renaissance Institute:
ESSENTIAL PERSIAN
ACTIVE PERSIAN
ESSENTIAL JAPANESE
ACTIVE JAPANESE
POWERPOINT
EXCEL
NETWORKING
DIPLOMA IN COMPUTER APPLICATION
KIDS COMPUTER
BRITISH VOICE
BUSINESS ENGLISH
PERSONALITY DEVELOPMENT
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