Office Outlook 2003: Core and expert

UWIN Pro Business and Technology Solutions
Scarborough, Onatrio, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Microsoft® Outlook® 2003 provides a single location for organizing and managing all of your day-to-day information, from email and calendars to contacts and task lists.

To provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Our Outlook 2003 course delivers the knowledge and skills you need to:

* Implement personal messaging tools
* Use advanced formatting capabilities
* Organize the information contained in Outlook 2000
* Use personal journals
* Configure Outlook
* Setting up Outlook for a small office, taking Outlook on the road, and using Outlook with the Web
* Manage contacts
* Work with and manage forms

For Windows users who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course helps you prepare for the Microsoft® Office Specialist certification for Outlook.

You should be familiar with using personal computers and be comfortable with mouse and keyboard. Basic typing skills is essential as well.






Module 1: Getting Started with Outlook

Log On to Outlook
The Outlook Environment
Compose and Send a Simple Message
Open a Message
Reply to a Message
Print a Message
Delete a Message

Module 2: Composing Messages

Address a Message
Format a Message
Check Spelling and Grammar
Attach a File
Forward a Message

Module 3: Managing Mail

Open and Save an Attachment
Flag a Message
Create a Folder
Move Messages to a Folder
Copy Messages to Folders
Delete a Folder

Module 4: Scheduling Appointments

The Outlook Calendar
Schedule an Appointment
Assign a Category to an Appointment
Update Calendar Entries

Module 5: Scheduling Meetings

Schedule a Meeting
Reply to a Meeting Request
Propose a New Meeting Time
Track Meeting Responses
Update a Meeting Request
Cancel a Meeting Request
Print the Calendar

Module 6: Managing Contacts

Add a Contact
Sort Contacts
Find a Contact
Generate a Map
Edit a Contact
Delete a Contact
Print Contacts

Module 7: Managing Tasks

Create a Task
Edit a Task
Topic 7C: Update a Task

Module 8: Using Notes

Create a Note
Edit a Note
Copy a Note

Module 9: Tracking Work Activities Using the Journal

Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry

Module 10: Setting Calendar Options

Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options

Module 11: Setting Message Options

Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink

Module 12: Sharing Folder Information

Specify Folder Permissions
Access Another User’s Folder
Delegate Access To Folders

Module 13: Managing Tasks

Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Module 14: Customizing Outlook

Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page

Module 15: Locating Outlook Items

Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email

Module 16: Communicating Using MSN Messenger

Obtain a Hotmail Account
Add Contacts
Send and Receive Instant Messages
Attach a File
Change MSN Messenger Status
Change MSN Messenger Options

Module 17: Personalizing Your Mail

Use Stationery
Create Custom Stationery
Create Signatures
Modify Signatures

Module 18: Organizing Outlook Items

Group Items
Create Search Folders
Create Rules
Apply Conditional Formatting

Module 19: Working with Contacts

Forward Contacts
Create a vCard from a Contact
Export Contacts
Perform a Mail Merge
Link Items to a Contact

Module 20: Saving and Archiving Mail

Save Messages in Alternate Formats
Archive Messages
Protect Personal Folders

Module 21: Creating a Custom Form

Add Form Fields
Save a Form
Test a Form

Module 22: Working Offline and Remotely

Create an Offline Folder File
Make a Folder Available Offline
Create a Send/Receive Group


...''

Phone:(647) 436-8579

School Address:

705 Progress Avenue, Unit 105
Scarborough, Onatrio
M1H 2X1 Canada



Jobs & Resumes: Scarborough
Houses & Roommates: Scarborough

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