Mac OS X 10.3 Help Desk Essentials

Amsys plc
Kenley, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Mac OS X Help Desk Essentials is a three-day, hands-on course that provides an intense and in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively troubleshooting issues that arise.

Who should attend?
This class is for help desk specialists, technical coordinators, service technicians and others who support Mac OS X customers. This could include help desk personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organisation ¡ª such as teachers and technology specialists who manage a classroom network or computer labs.

Prerequisites
Students should meet the following prerequisites for the Mac OS X Help Desk Essentials course:
• Basic Mac OS X knowledge
• Basic troubleshooting experience

Apple Certified Help Desk Specialist exam
By passing the Mac OS X Help Desk Essentials v10.3 exam (9L0-400) either at Amsys at the end of the course or at your nearest Prometric testing centre you are granted the Apple Certified Help Desk Specialist certitifcation.

...''

Phone:020 8660 7750

School Address:

Amsys plc
Byron House
Lower Road
Kenley
Surrey
CR8 5NA

Jobs & Resumes: Kenley
Houses & Roommates: Kenley

ACDT - Overview
ACPT: Apple Certified Portable Technician
Mac OS X 10.3 Recertification
Hardware Recertification
Mac OS X 10.3 Server Essentials
Final Cut Pro 101 - Final Cut Pro Editing
Final Cut Pro 201 - Advanced Editing Techniques in Final Cut Pro
Final Cut Pro 210 - Effects in Final Cut Pro
Introduction to DVD Studio Pro
Introduction to Streaming Media
WebObjects I
WebObjects II

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Facts: We serve the schools and students around the world. Major visitors come from India, United States, United Kingdom, Canada, Australia, Philippines, Malaysia, Singapore and South Africa.