Training Course:Cisco Certified Voice Professional (CCVP)School/Trainer:National Engineers Training Services
Lahore, Sialkot, Pakistan
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Individuals who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Call Manager, quality of service (QOS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches.
Pre-requisite
Valid CCNA certification
Cisco Voice Over IP (CVOICE)
Course Outlines:
Voice over IP Technologies
�Describe the similarities and differences between PSTN and VoIP including call transport, call signaling and bandwidth requirements
�Describe the technologies used in Voice over IP and how they differ from PSTN technologies
�Identify PSTN characteristics, transport
�Explain TDM and statistical MUX as it relates to telephony
�Identify VoIP characteristics, transport
�Compare operation of PSTN call signaling to VoIP call signaling
Voice over IP Configuration
�Configure a router so that a basic IP telephony call can be completed
�Configure dial-peer settings for VoIP or POTs
�Configure POTs ports (FXS and FXO)
�Configure E&M
�Explain default dial-peer
�Explain matching inbound/outbound dial peers
�Configure hunt groups
�Explain digit collection, consumptions and manipulations
�Configure gateway/gatekeeper
�Configure call signaling
Integrating Voice over IP into Existing PBX networks
�Integrate a basic IP telephony network into an existing PBX network
�Explain port requirements for connection to a PBX
�Explain signaling requirements for connection to a PBX
�Choose correct connection type between PBX and VoIP networks
Call Operation and Components in Voice over IP
�Describe the basic operation and components involved in an IP telephony call
�Explain RTP, RTCP, CRTP
�Explain H323
�Explain MGCP
�Explain SIP
�Explain E&M
�Describe the process of analog to digital conversion
�Describe the process of compounding and compressing
�Explain the process of packetization (frames, codec types)
�Choose the appropriate codec for a given situation
�Explain the function, operation, and purpose of call-legs
�Explain voice quality considerations
�Explain QoS
�Integrating Voice over IP into the PSTN
�Successfully connect a basic Voice over IP network into the PSTN
�Describe digit manipulation
�Explain E164 addressing
Cisco IP Telephony (CIPT)
Course Outlines:
�Perform an installation and initial set up of a CallManager cluster
�Describe CallManager cluster relationships
�Configure DCHP, TFTP and NTP
�Explain the function of a CallManager group
�Describe the functions of CallManager regions
�Describe the functions or usage of a device pool
�Explain the purpose of locations
�Determine which CallManager services are necessary and make sure the appropriate services are enabled
�Configure CallManager to support a call between any two endpoints, on-cluster and off-cluster
�Configure a route plan
�Describe and configure route patterns to route or block calls
�Configure CallManager and gatekeeper to support CAC
�Configure CallManager to support IP phone features
�Configure call forward
�Configure MeetMe conferencing and conferencing resources
�Configure Music-on-hold
�Configure soft-button templates
�Configure multiple calls per line appearance Note: need to investigate what issues are
�Configure IPMA
�Configure malicious call trace. Note: need to investigate the issues
�Configure hunt groups
�Configure IP phone services
�Configure extension mobility
�Secure an IP telephony installation
�Explain Secure RTP
�Securing the CallManager Server - best practices/recommendations
�Describe the Cisco SAFE network design
�Configure SSL
�Configure IPSec
�Configure CallManager to use certificates
�Configure MLA (multi-level admin)
�Configure toll-fraud prevention
�Configure CallManger to support applications
�Configure IP soft phone/IP communicator
�Install and configure BAT and TAPS to bulk add/manage phones/users
�Describe Call Detail Records and methods to extract
�Install and use BARS to backup publisher
�Monitor and manage an IP telephony network using Internal Server Tools
�Describe the use of Serviceability tool
�Describe the use of Real-Time monitoring tool
�Describe the tools inherent in the operating system and database to monitor CallManager operation
Cisco IP Telephony Troubleshooting (CIPTT)
Course Outlines:
�Describe effective troubleshooting methods to resolve issues in complex IP Telephony networks
�Identify general converged network problems and issues
�Perform a baseline analysis and document existing infrastructure using Cisco recommended methodologies
�Create a troubleshooting strategy that follows Cisco recommended methodologies
�Use Cisco TAC as a troubleshooting and escalation tool
�Troubleshoot common CallManager configuration, integration and operations problems
�Troubleshoot common call setup problems with both voice and video calls
�Troubleshoot complex CallManager problems using system trace files
�Troubleshoot and resolve Cisco CallManager dial-plan issues including CSS, Partitions, and translation patterns
�Troubleshoot and resolve problems with media resources including MOH and conferencing
�Identify CTI components and troubleshoot problems related to CTI
�Troubleshoot Cisco AVVID and server components using the appropriate utilities and management tools
�Demonstrate the use of the Cisco CallManager Serviceability tools to troubleshoot IPT problems
�Troubleshoot common router, switch and gateway configuration, integration and operation issues and problems
�Determine the effect of Layer 2 configuration errors on an IPT network operation
�Determine the effect of Layer 3 configuration errors on an IPT network operation
�Troubleshoot and resolve problems with Gateway operation
�Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
�Determine the QoS policies in effect in an established network
�Describe the various QoS methods available and their effect on network traffic flows
�Identify common problems associated with voice echo
�Troubleshoot common Unity configuration, integration and operation issues and problems
�Troubleshoot and resolve message delivery problems
�Describe disaster recovery tools
�Troubleshoot and resolve MWI problems
�Troubleshoot and resolve Voice Mail port problems
Cisco Voice Gateways and Gatekeepers (GWGK)
Course Outlines:
�Explain the function and interoperation of Gateways within a converged network
�Compare and contrast the different protocols used on the Gateways and the appropriate application of each protocol
�Explain the differences between the various Digital and Analog line protocols
�Describe and explain QSIG and its implementation
�Describe and explain drop and insert multiplexing features
�Configure and implement a DSPFarm to support specified requirements
�Explain the capabilities and functions of a DSPFarm
�Configure a DSPFarm to support transcoding
�Configure a DSPFarm to support conferencing
�Explain the function and interoperation of Gatekeepers within a converged network
�Explain the function of Gatekeepers
�Explain the interoperation of a Gatekeeper and the call agent
�Describe and explain the Gatekeeper transaction message protocol and its usages
�Determine the relevant technical and business needs that affect the choice of Gatew ...''
Please go to the school's official website for training price and schedule:
http://www.nets.edu.pk/
Phone:(92-42) 5867776 - 5837968, (92-52) 3251959 - 3252059
School Address:
10 - Saint Mary Park, (Near Kalma Chowk)
Gulberg III, Lahore (54000), Pakistan
Zeeshan Colony, Kashmir Road (Near Sublime Chowk)
Sialkot (51310), Pakistan
Jobs & Resumes: Lahore, Sialkot
Houses & Roommates: Lahore, Sialkot
Travel Agencies: Lahore,
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