Training Course:Professional Telephone Courtesy and Customer Service WorkshopSchool/Trainer:University of Scranton Center for Professional Training and Development Scranton, Pennsylvania, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Participants will identify and demonstrate the skills necessary to achieve excellence as a customer service representative. We will define customer service, great customer services strategies, active listening techniques and an action plan for good service. ...''
Please go to the school's official website for training price and schedule:
http://academic.scranton.edu/
http://academic.scranton.edu/department/cce/
Phone:(570) 941-7582
School Address:
The University of Scranton Center for Professional Training and Development OHara Hall 1st Floor, Scranton, PA 18510 USA
Jobs & Resumes: Scranton Houses & Roommates: Scranton
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