Training Course:Professional Telephone Courtesy and Customer Service WorkshopSchool/Trainer:University of Scranton Center for Professional Training and Development
Scranton, Pennsylvania, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Participants will identify and demonstrate the skills necessary to achieve excellence as a customer service representative. We will define customer service, great customer services strategies, active listening techniques and an action plan for good service.
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Please go to the school's official website for training price and schedule:
http://academic.scranton.edu/
http://academic.scranton.edu/department/cce/
Phone:(570) 941-7582
School Address:
The University of Scranton
Center for Professional Training and Development
O’Hara Hall 1st Floor, Scranton, PA 18510
USA
Jobs & Resumes: Scranton
Houses & Roommates: Scranton
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