Training Course:Customer ServiceSchool/Trainer:Richardson
Philadelphia, Pennsylvania, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Exceptional Customer Care curriculum provides Customer Service Representatives with the skills and strategies to increase the quality of the customer experience and build customer loyalty, and ensure that Customer Service becomes a differentiator that leads to increased business.
Exceptional Customer Care
- Face-to-Face
- Phone
Call Center
Service to Sales
Customer Care �Email
Customer Care �Chat
* Web-based learning, diagnostics, Train-the-Trainer, and manager versions also are available for these courses.
...''
Please go to the school's official website for training price and schedule:
http://www.richardson.com/
Phone:215.940.9255
School Address:
1818 Market St., Suite 2800
Philadelphia, PA 19103 USA
Blackwell House,
Guildhall Yard
London EC2V 5AE UK
Tel: 011-44-207-917-1806
Level 21, Centennial Tower
3 Temasek Avenue
Singapore 039190
Tel: 65 6549 7423
SAO Paulo World Trade Centre
Av. De Nacoes Unidas, 12551,
9 th and 17 th Floor, Brooklin Novo 04578-000 Brazil
Tel: 55 11 3443 7753
Jobs & Resumes: Philadelphia
Houses & Roommates: Philadelphia
Search other schools for Customer Service training resources.
Other training courses offered by Richardson:
Strategic Relationship Management
Sales Process
Strategic Opportunity Management
Sales Management
Developmental Sales Coaching
Sales Leadership
Leading Virtual Teams
Performance Evaluation
Coaching the Coach
Consultative Negotiations
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