Training Course:Effective Communication Skills for Project Managers (Live eLearning) WorkshopSchool/Trainer:International Institute for Learning, Inc.
New York City, New York, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Unlike Any Training Program You’ve Ever Attended!
Communication is the single most critical success factor in projects. Communication provides the foundation for defining and managing project objectives and scope, planning project performance, executing and controlling and closing projects.
This workshop gives project stakeholders at every level the performance edge to make their projects successful.
Who Should Attend
Those who lead project teams or interface with managers, peers, customers and/or vendors. The course is particularly designed for project managers and PMO members.
Performance Focus
This seminar will use role plays, case study based exercises and interactive dialogue to ensure that we address practical, situational application of communication concepts, principles and techniques.
The goal of this course is to improve project performance and project management capability by learning effective communication skills that include formal communication, such as documentation and reporting, and the interpersonal aspects that are critical to conflict resolution and healthy team and individual relationships.
What You Will Learn
You will learn how to:
Gather and distribute the right information to the right people, in the right media, at the right time to keep the project on track for a successful completion
Address the varying communication needs of project stakeholders and manage communication in a time and cost-effective way
Create a communication plan and obtain buy-in from the project team
Listen in a focused, centered, and attentive fashion
Course Overview
Getting Started
Introductions
Course structure
Course goal
Course objectives
Target audience
Foundation Concepts
Communication and project success
Communication issues and project performance
Project communications planning
Skills related to people and things
Listening
Listening as a multi-sensory process
Filters that block communication
Distractions that interfere with listening
Dialogue vs. Debate; collaboration vs. competition
Communication Plan
Who, what, where, when, and how of communications
Communication infrastructure
Communication capability �current state
Project communication plan
Tools for Virtual Communications and Collaboration
Advantages and disadvantages of virtual teams
Communication tool set for virtual teams
Project, communication, and document management
Meetings for virtual teams
Standards, Procedures and Protocols
Communication standards, procedures, and protocols
Standards and best practices for e-mail
Best practices for document management
Performance Reporting
Information requirements for performance reporting
Standard report formats
The performance reporting process
Earned value management
Providing performance feedback
Managing Meetings
Effective meeting facilitation
Meeting norms
Dealing with disruptive behavior
Uncovering hidden agendas
Conflict resolution
Writing So You Can Be Understood
Effective writing principles and skills
Using oral and written communications
Editing and controlling documents
Archives and Knowledge Management
Knowledge management
The knowledge transfer process
Archiving essential project information
Recap & Closing
...''
Please go to the school's official website for training price and schedule:
http://www.iil.com/
Phone:800-325-1533 or +1-212-758-0177
School Address:
110 East 59th Street, New York, NY 10022-1380
Jobs & Resumes: New York City
Houses & Roommates: New York City
Travel Agencies: New York City
Search other schools for Effective Communication Skills for Project Managers (Live eLearning) training resources.
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