The Fundamentals of Lean Six Sigma (Live eLearning)

International Institute for Learning, Inc.
New York City, New York, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve and Control (DMAIC) methodology. This course is delivered through four 3-hour online sessions or two traditional classroom days.

Who Should Attend
Anyone interested in learning the fundamentals principles, concepts and terminology of Lean Six Sigma will benefit tremendously from this course. As any trained Lean Six Sigma Black Belt will attest, having an in-depth understanding of Lean Six Sigma has changed the way they think about challenges and the answers they seek when issues arise. Utilizing real-world examples and hands-on exercises this series will demonstrate the power behind process management, data-based thinking and management by fact. Executives, managers, support employees, account managers, sales representatives and operational managers who support Lean Six Sigma internally or externally through customers engaged in this initiative, should not miss this opportunity. This class is also perfect for employees about to participate on a Lean Six Sigma team.

Performance Focus
There are three main facets of Lean Six Sigma. It is a Business Management Strategy that aligns your organization, regardless of size, through clearly defined roles and responsibilities, and a comprehensive set of measurements to help align projects with strategic objectives. It is also a Metric that measures the capability of any process to determine the ability to deliver products and/or services without defects. Thirdly it is a rigorous methodology to improve or redesign critical processes.

This comprehensive course will teach you the fundamental aspects of each facet. Participants will learn, practice and apply the basic concepts, tools and techniques necessary for process improvement. Improved processes will result in higher quality, lower costs and improved customer satisfaction.

What You Will Learn
You will learn how to:

Establish the structure that supports and sustains Lean Six Sigma Quality
Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO and Yield)
Select successful, high-impact projects that match to strategic objectives
Document, measure and improve key processes using the DMAIC (Define, Measure, Analyze, Improve and Control) Methodology
Utilize data-based thinking to make key business decisions
Benefits of Lean Six Sigma


Gives leadership a standard, data driven approach to improving results
Gives project managers a set of understandable steps and tools to improve project effectiveness
Generates higher net income by lowering operating costs
Improves product and service quality through defect prevention and reduction
Improves customer satisfaction and retention by identifying and meeting customer requirements
Improves employee satisfaction by reducing rework
Course Overview
Day One or eLearning Session One and Two: Introduction to the Fundamentals and Vision of Lean Six Sigma. Topics include:

Lean Six Sigma’s focus on the customer, on quality and on results
The costs of poor quality
Critical factors to consider when deploying Lean Six Sigma
Lean Six Sigma as a process improvement methodology
Lean Six Sigma metrics
Why do it �ROI and payback for Lean Six Sigma
Business Process Management
Critical Lean Six Sigma roles and responsibilities
Main aspects of managing the organizational change
Project selection
Day Two or eLearning Session Two, Three and Four: Metrics of Lean Six Sigma and the DMAIC Model.

This part of the course will focus on the systematic and proven use of the Define, Measure, Analyze, Improve and Control (DMAIC) Methodology to dramatically reduce current process defects. Participants will practice using the common tools and techniques behind each phase through interactive exercises. Topics include:


How to strategically align business metrics and projects within an organization
How to identify and measure quality characteristics which are critical to customers
What does the customer (internal or external) really want from our products and services
Establishing appropriate teams and setting those teams up to be successful

What defines a good measurement system
How are we doing (learning the secret to measuring the right things, right)
How to improve output measures by understanding and measuring the process
Where are there defects (how to properly select and scope high-impact projects)
Where is the process broken (the Lean Six Sigma version of root cause analysis)
How to determine the process efficiency, or value add, of a process
The appropriate use of quality tools
Understanding the concept of variation and how to reduce knee-jerk reactions
How to achieve breakthrough results for any key measure
How can we ensure the identified improvements will be sustainable (the basics of process control)

...''

Phone:800-325-1533 or +1-212-758-0177

School Address:

110 East 59th Street, New York, NY 10022-1380

Jobs & Resumes: New York City
Houses & Roommates: New York City

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