Training Course:Conflict Resolution for Project Managers Workshop (Certificate)School/Trainer:International Institute for Learning, Inc.
Costa Mesa, Chicago, Reston, Sacramento, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The human factor is a major challenge in every project. If conflicts and negative behavior are affecting your team’s ability to work cooperatively toward its goal, then this workshop is a must for you!
Successful people must “be proactive, think win-win, seek first to understand and then to be understood� This workshop provides you with the day-to-day tools to become a highly successful person and leader.
The goal of this course is to provide participants with the skills to set the context for and diagnose specific conflict situations; then, to evaluate and implement “enlightened�(win/win) solutions.
Who Should Attend
This 2-day workshop is designed for project and team leaders, executives, supervisors, managers, union leaders, program managers and anyone who wants to be more successful in working with others.
Performance Focus
Each participant practices building personal mastery in :
�Achieving a personal conflict paradigm shift �Aligning conflict stakeholder’s expectations �Agreeing on specific path to conflict resolution
�Identifying demands versus needs in the context of a common objective- Neutralizing potential resistance and surfacing assumptions �Addressing barriers and generating solutions
�Agreeing upon a win/win solution �Developing a plan to implement the solution �Harnessing the value from the conflict and celebrating the results.
What You Will Learn
You’ll learn how to:
Describe the three stages of an “enlightened�conflict resolution process.
Explain how selected personal and interpersonal leadership theories and techniques support this process.
Identify specific points, where project management techniques complement the “enlightened�process.
Practice selected techniques to achieve declaration and definition outcomes.
Develop and pursue a personal action plan for improving your ability to achieve disposition outcomes.
Course Overview
Getting Started
Introductions
Course structure
Course goal
Course objectives
Target audience
Foundation Concepts
Successful project team relationships
Conflict and project team performance
Traditional conflict resolution approaches
A more structured approach to conflict resolution �theory of constraints
“Enlightened�conflict resolution process
Declaration Stage
Declaration stage overview
Personal commitment
Common ground
Accepted process
Practicing declaration
Definition Stage
Definition Stage Overview
Conflict Containment
Exposed Barriers
Potential Solutions
Practicing Definition
Disposition Stage
Disposition Stage Overview
Solution Synergy
Solution Roadmap
Stakeholders�Enlightenment
Practicing Disposition
Recap & Closing
...''
Please go to the school's official website for training price and schedule:
http://www.iil.com/
Phone:800-325-1533 or +1-212-758-0177
School Address:
110 East 59th Street, New York, NY 10022-1380
Jobs & Resumes: Costa Mesa, Chicago, Reston, Sacramento
Houses & Roommates: Costa Mesa, Chicago, Reston, Sacramento
Other training courses offered by International Institute for Learning, Inc.:
Building High Performance Teams
Business Analysis Fundamentals
Business Process Modeling
Certified Business Analysis Professional
Earned Value Management Systems
Effecting Business Process Improvement
Effective Communication Skills for Project Managers
Effective Negotiating Skills for Project Managers
Effective Presentation Skills
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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