Stakeholder Relationship Skills for Project Managers

International Institute for Learning, Inc.
Miami, Portland, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This 2 day course is designed to provide project managers with the ability to:


Analyze the complexities of major stakeholder relationship categories
Apply the most appropriate interpersonal relationship skills to the different categories of relationships
Align the dynamic needs of the stakeholders with a project’s objective throughout the project life cycle
Who Should Attend
This program is designed for functional/line managers, program managers and project managers.

Performance Focus
At the end of the course participants will be able to:

Describe the characteristics of project relationships as they apply to specific types of stakeholders across the project life cycle.
Use a relationship-based stakeholder assessment tool to analyze and identify ways to improve relationships in projects.
Apply selected skills from four major families, defined in this course as “advocacy� “leadership� “rapport�and “harmony� to improve project relationships.
Course Overview
Getting Started

Introductions
Course structure
Course goal
Course objectives
Target audience
Foundation Concepts

Successful project teams
Stakeholder relationship skills and project team performance
Traditional approach to managing stakeholder relationships
Characterizing Project Stakeholder Relationships


Overview of stakeholder descriptions
Categories of stakeholder relationships
Stakeholder relationships across the project life cycle
Relationship-based stakeholder assessments
Stakeholder relationship skill families
Project Advocacy Skills

Overview of the advocacy family of relationship skills
‘Promoting�project value
‘Cracking�business cultures
‘Negotiating�for resources
Project Leadership Skills


Overview of leadership family of relationship skills
‘Influencing�the project team
‘Facilitating�project team results
‘Mentoring & coaching�the project team
Practicing leadership skills
Project Rapport Skills


Overview of rapport family of relationship skills
‘Communicating�for rapport with clients
‘Enabling change��the preparation stages
‘Enabling change��the action stages
Practicing rapport skills
Project Harmony Skills

Overview of harmony family of skills
Exploring the primary harmony skills
Networking
Creative problem-solving
Balancing to keep project objectives
Integrating harmony skills into the project manager’s repertoire
Recap and Closing

...''

Phone:800-325-1533 or +1-212-758-0177

School Address:

110 East 59th Street, New York, NY 10022-1380

Jobs & Resumes: Miami, Portland
Houses & Roommates: Miami, Portland
Travel Agencies: Miami, Portland

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