Training Course:Vendor Relationship Management WorkshopSchool/Trainer:International Institute for Learning, Inc.
Dallas, Ft. Lauderdale, Houston, San Diego, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Many times a successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop, this program deals with challenging task of delivering a successful project involving vendors.
Who Should Attend
This course is designed for:
Project managers
Program managers
Functional managers IT projects
Learning Objectives
Identify practical issues in vendor and quality management, and apply cause and effect analysis to identify possible resolutions
Identify and describe best practices in vendor management
Identify and describe best practices in quality control and vendor performance evaluation to avoid problems, ensure minimal rework, and enable realistic estimates
Define requirements management and describe the relationship between it, quality control, acceptance criteria, and vendor performance
Identify and apply key concepts and techniques for managing relationships
Course Overview
Getting Started
Introductions
Course goals
Target audience
Course structure
Course objective
Foundation Concepts
Brief overview of the principles of procurement
Relationship between risk, requirements stability, contract type and cost, quality, and project management
Looking at Things from the Vendor Perspective
The engagement management process
Stakeholder analysis
Due diligence
Defining high-level requirements
Starting on the Right Path
Defining the engagement approach
Defining warrantees and remedies
Defining requirements
Kick-off meetings and work sessions
Managing Quality
Defining quality management
Quality control through the gating process
Developing acceptance criteria
Quality control: testing, reviews, and audits
Managing Relationships
Relationship development process
Contract negotiation strategies
Client/vendor relationships
Vendor performance evaluation
Managing conflict
Managing and Controlling Vendors and Projects
Managing performance expectations
Status reporting
Performance & relationship reviews
Accountability
Termination
Managing Change
Scope and resources changes
Requirements changes
Estimating change reserves
Dealing with change control
Closing Projects
Closing overview
Completion criteria and acceptance
Transition to production operations
Lessons learned before, during, and after transition
Recap & Closing
...''
Please go to the school's official website for training price and schedule:
http://www.iil.com/
Phone:800-325-1533 or +1-212-758-0177
School Address:
110 East 59th Street, New York, NY 10022-1380
Jobs & Resumes: Dallas, Ft. Lauderdale, Houston, San Diego
Houses & Roommates: Dallas, Ft. Lauderdale, Houston, San Diego
Travel Agencies: Dallas, Houston, San Diego
Search other schools for Vendor Relationship Management training resources.
Other training courses offered by International Institute for Learning, Inc.:
Project Portfolio Management
Requirements Management
Risk Management for IT Professionals
Stakeholder Relationship Skills for Project Managers
The Fundamentals of Lean Six Sigma
Project Management Professional PMP Exam Preparation
The Kerzner Approach to Project Management Excellence
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