Dynamic Office Management and Administration

London Corporate Training Ltd.
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Office Managers. PA’s and secretaries who also take responsibility for the day-to-day running of the office.
Office Managers and Administrators who have responsibility for co-ordinating staff resources and management.
Secretaries wishing to expand their management skills and knowledge.
What you will learn:
Acquire the key management skills and how to incorporate this into your daily role function.
Ensure the smooth running of your office through effective planning, time management and influencing skills.
Improve the flow of information through effective systems and procedures
Confidently be able to deal with a variety of situations using effective communication, assertive techniques and understanding of management applications.
The course will cover:
Understand the role and responsibilities of an office manager.
Overview of staff management techniques.
Effective Administration and Secretarial Skills.
Influencing skills and negotiating for a win / win outcome.
Develop your team. Use development plans to increase staff performance
Time management - increase productivity and efficiency.
Clear objective setting including SMART objectives and action planning.
Project Management Skills.
Decision Making.
Effective Communication techniques.
Leadership skills and effective delegation
...''

Phone:+44 (0) 208 995 8090

School Address:

London Corporate Training Ltd
10 Barley Mow Passage
London
W4 4PH
UK

Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London

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