Travel Consulting & Airline Reservations

Australian College
Sydney, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This is a fabulous industry and one that you will want to stay in for a lifetime. Many people say that once they have started in the industry they never leave.

Whether you are preparing for work in the travel industry, looking for a career change, or even if you are already working in travel and have a requirement to upgrade your skills, you will find this Course provides an opportunity to gain that edge.

Breaking into the travel or airlines industry is a lot to do with having the right approach, knowing how to prepare travel itineraries, understanding fares and ticketing, and using the computer reservations system. With the Travel Consulting & Airline Reservations Course you will be learning what you need to know in order to get into the industry, and you’ll cover both travel consulting and airline reservations.

You’ll also take a look at holiday destinations, the cruise industry, passenger check-in procedures, and arrivals and departures. And you will learn how to apply for jobs in the industry and how to prepare yourself for job interviews.

This is the most specific and industry-focused Course available that teaches you about travel consulting and airline reservations. Our course contains all the relevant modules and the important fares and ticketing components; but it does not contain the basic workplace subjects (such as, how to operate a computer, use photocopiers and office equipment, talk to other people in the office, understand safety legislation, etc.) that are contained within our larger International Travel Consulting Course

This comprehensive course also provides training in airline Computer Reservation Systems (CRS), also known as Global Distribution Systems (GDS). Being able to use CRS is essential in the travel industry and airlines industry. With our Course you may choose to learn your CRS components with either Galileo or Sabre. These are the main CRS software systems used by travel agents and airlines in Australia and overseas. If you have no specific preference we recommend Galileo, as it is the most widely used computer reservations system in Australia..

The online CRS component (around 50 hours) begins about halfway through the course. At this time you will need to have access to a computer. You can learn at home, at work, in an Internet cafe, in a library or anywhere else provided you have a computer with Internet access. The CRS section of the course covers the five key components required by the industry:

Airline Reservations
Automated Fares and Ticketing
Car Rental Reservations
Hotel Rental Reservations
Tour Reservations


Career opportunities include: Travel Consultant, Airline Reservations Officer, Tourist Information Officer, Airline Customer Service Officer.

Industries include: tourism, airlines, hospitality.

Travel Consultants provide information, advice and booking services for people wishing to travel. A travel consultant can focus either on local travel, domestic travel, and/or international travel. A travel consultant may:

provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, fares and travel regulations
discuss client requirements and advise on suitable options
plan, prepare and cost out travel itineraries for clients
make travel, accommodation and related bookings using a computerised reservations system
confirm bookings and notify clients of luggage limits, insurance, medical, passport, visa and currency requirements
issue tickets for travel, accommodation vouchers and all relevant documentation
collect payments and maintain records of transactions
assist with changes to travel arrangements and bookings as required
Most travel consultants work on a salary plus commission and travel rewards. Hours may include Saturdays.

Airline Reservations Officers assist airline passengers between flights with boarding and flight procedures, locating luggage, giving directions and chaperoning unaccompanied children in transit. An Airline Reservations Officer may:

issue and check tickets and travel documents, check in passengers for their flight and allocate seats
check baggage for size and weight
direct passengers to customs, immigration and/or departure gates
attend to passengers who are flying standby
provide information on flight arrival and departure times and give messages to arriving and departing passengers
direct passengers to baggage areas and when reporting lost luggage
help passengers requiring special assistance, such as VIPs, disabled passengers, parents with infants and younger passengers travelling alone
Airline Reservations Officers can work day shifts, evening shifts or rotating shifts dependng on the role. Uniforms and other benefits are provided.

The travel, airlines and tourisms industry is highly customer focussed so presentation, grooming, communication and customer service are all requirments in this career.

...''

Phone:1800 790 490

School Address:

Building Level 1, 410 Oxford Street
Bondi Junction NSW 2022


Jobs & Resumes: Sydney
Houses & Roommates: Sydney
Travel Agencies: Sydney

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