Training Course:Diploma of Tourism (Operations Management)School/Trainer:International College of Advanced Education
Darwin, NT, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Diploma of Tourism (Operations Management) provides students with the range of sophisticated skills and technical knowledge to perform specialised, technical and managerial tasks. Students will gain the ability to plan, carry out and evaluate their own work and the work of a team.
Diploma of Tourism (Operations Management) is designed to reflect the role of a Manager. Diploma of Tourism (Operations Management) qualifies graduates for positions in the Tourism Industry such as retail agency manager/branch manager; operations manager; visitor information centre manager.
Core units
THHCOR01B Work with colleagues and customers
THHCOR02B Work in a socially diverse environment
THHCOR03B Follow health, safety and security procedures
THTTCO01B Develop and update tourism industry knowledge
THHGGA01B Communicate on the telephone
THHGGA02B Perform office procedures
THHGCS03B Deal with conflict situations
BSBCMN205A Use business technology
BSBCMN213A Produce simple word processed documents
THHGTR01B Coach others in job skills
THHGLE01B Monitor work operations
THHGLE02B Implement workplace health, safety and security procedures
THHGLE08B Lead and manage people
THHGLE03B Develop and implement operational plans
THHGLE04B Establish and maintain a safe and secure workplace
THHGFA06A Interpret financial information
THHGLE13B Manage finances within a budget
THHGLE14B Prepare and monitor budgets
THHGLE20B develop and update the legal knowledge required for business compliance
THHGCS08B Establish and conduct business relationships
THHGLE11B Manage quality customer service
THHGGA09B Manage projects
Elective units (18)
THTFTG01B Work as a guide
THTFTG04B Co-ordinate and operate a tour
THTFTG06B Prepare and present tour commentaries
THTFTG05B Lead tour groups
THHGHS03B Provide first aid
THTFTG03B Develop and maintain the general knowledge required by guides
THHGCS02B Promote products and services to customers
THTFTG08B Interpret aspects of local Australian Indigenous culture
THTFTG07B Research and share general information on Australian Indigenous culture
THHGCS01B Develop and update local knowledge
THTFTG02B Offer arrival and departure assistance
THHGFA01B Process financial transactions
THTSOP02B Source and provide destination information and advice
THTSOP03B Access and interpret product information
THTSOP04B Sell tourism products and services
THHGLE06B Monitor staff performance
THHGLE07B Recruit and select staff
THTPPD07B Plan and develop culturally appropriate tourism operations
...''
Please go to the school's official website for training price and schedule:
http://www.icae.edu.au/
Phone:+61 (0)8 8941 5959
School Address:
46 The Mall
Smith Street
Darwin NT 0800
AUSTRALIA
Jobs & Resumes: Darwin
Houses & Roommates: Darwin
Search other schools for Diploma of Tourism (Operations Management) training resources.
Other training courses offered by International College of Advanced Education:
Advanced Diploma of Hospitality Management
Certificate I in Hospitality (Kitchen Operations)
Certificate II in Hospitality (Kitchen Operations)
Certificate III in Hospitality (Commercial Cookery)
Certificate I in Tourism (Australian Indigenous Culture)
Certificate II in Tourism (Operations)
Certificate III in Tourism (Guiding)
Certificate III in Tourism (Operations)
Certificate III in Tourism (Visitor Information Services)
Certificate IV in Tourism (Guiding)
Advanced Diploma of Tourism Management
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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