Customer Service

ATC Training
Melbourne, VIC, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course is designed to improve Workplace Communication skills and overall Customer Satisfaction. Course participants will increase their professionalism and communication with clients, resulting in improved customer loyalty.

Who Benefits

A step-by-step approach to help you build the foundational skills required to provide customer satisfaction. Learn how to effectively deal with customer dissatisfaction in order to create a win-win outcome. Anyone who would like to gain more confidence, and learn how to deal more effectively with either external or internal customers in order to improve customer satisfaction.

What You Need to Know First

There are no pre-requisites for this course, just a desire to improve customer service and workplace communication.

...''

Phone:1300 13 1983

School Address:

Level 1, 310 King Street
Melbourne Vic 3000
Australia

Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne

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