Training Course:Negotiation Skills (Certificate)School/Trainer:Employers First Training Services
Sydney, NSW, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Negotiation is an essential part of working life. Whether negotiating with customers and suppliers or negotiating with colleagues and business associates, there are gains for those who negotiate effectively. Make sure you (and your staff) profit from the time spent in negotiating. It is important in negotiation to recognise the distinction between process and content. Unskilled negotiation’s are continually blinded by the discussion of items of content and miss opportunities to influence the outcome by diagnosing and acting on the process. This program uses a combination of games, case studies, role plays and ’real life’ work settings to reinforce the skills learned. Special tactics and strategies are provided for different scenarios and the strengths and weaknesses of those discussed.
Designed For
Everyone who negotiates with suppliers, customers, clients, staff, managers, contractors, committees, bureaucrats, sales reps and others.
Content
Understanding the negotiation framework
Recognising the context of negotiation
Strategies and tactics for negotiation
How to interpret signals
How to handle conflict in the negotiation setting
How to close the deal
Award
A Certificate of Attendance will be issued at the completion of the course.
Learning Outcomes
On completion of this course participants should be able to:
Plan for a negotiation
Negotiate to achieve an agreed outcome
...''
Please go to the school's official website for training price and schedule:
http://www.ef.org.au/
http://www.ef.org.au/training/
Phone:(02) 9264 2000
School Address:
313 Sussex Street, Sydney NSW 1235 Australia
Jobs & Resumes: Sydney
Houses & Roommates: Sydney
Travel Agencies: Sydney
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Manual Handling Employee Awareness
Occupational Health and Safety Fundamentals
Office Safety and Setting Up Workstations
OHS Committee Refresher
OHS Incident Investigation
OHS Induction for Construction Work
OHS Risk Management
OHS Risk Management Workshop
Planning For Emergencies
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