Training Course:ITIL V3 Foundation Bridge (Certificate)School/Trainer:PROCEPT ASSOCIATES LTD.
Charlottetown, Fredericton, Ottawa, Toronto, Saint John, Vancouver, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The Office of the Government Commerce, UK (OGC - the official
owner of ITIL) commissioned a program to review the best practice
framework (referred to as ITIL V2) for managing information
technology and systems activities. The result was the launch of five
core books in May 2007, referred to as ITIL V3, for service
management practice.
The 1-Day ITIL V3 Foundation Bridge Course is designed to give
candidates a fast track route to an ITIL V3 Foundation certificate
level of knowledge. The course highlights the new topics in ITIL V3
and the main differences from earlier ITIL versions.
The main focus of ITIL V3 Foundation Bridge will be the NEW
content of ITIL V3 and those things that have changed. This course
will cover NEW content of the ITIL V3 and content known from
previous ITIL versions, but with some differences.
Examination
At the end of the course, participants�will write the final ITIL V3
Foundation Bridge examination, comprising of 20 multiple choice
questions, from which delegates are required to score 13 points
(equivalent to 65%) to be awarded ITIL V3 Foundation Certificate
in IT Service Management.
LEARNING OBJECTIVES
Participants will gain practical skills in the following areas:
�Service Management as a practice (Awareness)
�Service Lifecycle (Awareness)
�Key Principles and Models (Awareness)
�Generic Concepts (Awareness)
�Selected Processes (Awareness)
�Selected Roles (Awareness)
�Selected Functions (Awareness)
�Technology and Architecture (Awareness)
�ITIL Qualification scheme (Awareness)
WHO SHOULD ATTEND
The ITIL V3 Foundation Bridge course is appropriate for
individuals who:
�Hold the ITIL Foundation Certificate from earlier ITIL versions
who want knowledge and understanding of the new content
of ITIL V3. ...''
Please go to the school's official website for training price and schedule:
http://www.procept.com/
Phone:1-800-261-6861
School Address:
Procept Associates Ltd.
1234 Kingston Rd.
Suite 125
Toronto, ON
M1N 1P3
CANADA
Jobs & Resumes: Charlottetown, Fredericton, Ottawa, Toronto, Saint John, Vancouver
Houses & Roommates: Charlottetown, Fredericton, Ottawa, Toronto, Saint John, Vancouver
Travel Agencies: Ottawa, Toronto, Vancouver
Search other schools for ITIL V3 Foundation Bridge training resources.
Other training courses offered by PROCEPT ASSOCIATES LTD.:
Project Management for the Business Analyst
Business Continuity Management
IT Service Management Foundation
ITIL for IT Management
ITIL Practitioner: Problem Management
ITIL Practitioner: Release and Control
ITIL Practitioner: Service Desk and Incident Management
ITIL Practitioner: Service Level Management
ITIL Manager: Mastering IT Service Management
Justifying ITIL to Business and IT Management
ITIL V3 Service Manager Bridge
IT Service Management Foundation V3
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