Dealing with Conflict

Curtin Training Solutions
Kalgoorlie, WA, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This short course aims to provide participants with knowledge of the different techniques useful for managing conflict, so they can play a major role in finding a successful conclusion. Interpersonal skills play a major role in conflict resolution. This is your opportunity to explore and learn more about the skills necessary to resolve conflict.
Target Audience The course is designed for supervisors, managers and others who in the course of their employment may be faced with conflict situations.
Content Definition of conflict
Conflict process
Conflict management styles
Conflict resolution
Strategies for resolving conflict

Learning Outcomes To be able to resolve conflict resulting in a successful conclusion

Certification A statement of attendance will be given to each student.

...''

Phone:(08) 9088 6808 or 9088 6812

School Address:

Curtin Training Solutions, Locked Bag 22
Kalgoorlie
Western Australia 6433

Jobs & Resumes: Kalgoorlie
Houses & Roommates: Kalgoorlie

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