Training Course:Quality Customer ServiceSchool/Trainer:Darwin Human Resource & Computer Academy
Darwin, NT, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Customer Service is an important and essential part of any organisation today. This unit will help you to develop sound and effective methods for ensuring excellence in customer service as well as recognise your external and internal customers.
There are three elements to this unit:
· Element 1 �Plan to Meet Internal and External Customer Requirements
· Element 2�Ensure Delivery of Quality Products or Services
· Element 3�Monitor, Adjust and Report Customer Service
...''
Please go to the school's official website for training price and schedule:
http://www.dhrca.com/
Phone:08-89412344
School Address:
Suite 2/2 Shepherd Street
GPO Box 1815
Darwin NT 0801
Australia
Jobs & Resumes: Darwin
Houses & Roommates: Darwin
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Other training courses offered by Darwin Human Resource & Computer Academy:
Diploma of Business Frontline Management
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Safe Workplace
Facilitate Continuous Improvement
Facilitate and Capitalise on Change and Innovation
Teams Effectiveness
Project Management
Workplace Learning Environment
Manage People
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