Training Course:customer contact (Certificate)School/Trainer:Direct Training Australia
Melbourne, VIC, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This qualification is for employees who use call centre telephones and computer technology, enter and retrieve
data and perform a number of customer contact functions. Work may include providing multiple specialised
services to customers, using multiple technologies (e.g. telephone, Internet services & face‐to‐face contact) and
providing some leadership to less experienced employees.
Career opportunities upon completion
?Telemarketing Representative
...''
Please go to the school's official website for training price and schedule:
http://www.directraining.com.au/
Phone:1300 307 500
School Address:
147 Railway Place, Williamstown VIC 3016
Level 1 / 53 Wilson St, Burnie TAS 7320
PO Box 6830, Upper Mt Gravatt Qld 4122
Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne
Search other schools for customer contact training resources.
Other training courses offered by Direct Training Australia:
Productivity Places
Aged Care
Data Entry Operator
Customer Service Assistant
Child Care Assistant
Out of School Hours Care
Child Care Team Leader
Community Leisure Officer
Aged Care Work Leader
Call Centre Team Leader
Ward Assistant
Laundry Worker
Assistant Cook/Food Production Hand
Hospital Kitchen Hand
Hospital Administrative Support
Hospital Driver
Ambulance Transport Officer
Nutrition Dietetic Assistant
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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