Training Course:Call Centre Team Leader (Certificate)School/Trainer:Direct Training Australia
Melbourne, VIC, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This qualification is for employees who undertake a leadership role and perform customer service work as well as
providing high level services to customers, use multiple technologies and take responsibility for the outcomes of
customer contact, rectify complex situations involving emergencies, substantial complaints and faults, disruptions
or disconnection of service or customer dissatisfaction.
Career opportunities upon completion
�Call Centre Team Leader �Customer Contact Manager
...''
Please go to the school's official website for training price and schedule:
http://www.directraining.com.au/
Phone:1300 307 500
School Address:
147 Railway Place, Williamstown VIC 3016
Level 1 / 53 Wilson St, Burnie TAS 7320
PO Box 6830, Upper Mt Gravatt Qld 4122
Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne
Search other schools for Call Centre Team Leader training resources.
Other training courses offered by Direct Training Australia:
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Aged Care
Data Entry Operator
Customer Service Assistant
Child Care Assistant
Out of School Hours Care
Child Care Team Leader
Community Leisure Officer
Aged Care Work Leader
customer contact
Ward Assistant
Laundry Worker
Assistant Cook/Food Production Hand
Hospital Kitchen Hand
Hospital Administrative Support
Hospital Driver
Ambulance Transport Officer
Nutrition Dietetic Assistant
Patient Care Assistant
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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