Hospitality (Certificate)

TSA - The Training Company
Adelaide, Melbourne, Perth, Sydney, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The successful integration of quality training, dedication combined with a “can do�mentality as well as almost 30 years of managerial experience on both a local and international hospitality basis is what separates TSA from its competitors.

TSA incorporates vast resources of knowledge and skills within our tailored training programs to best suit our clientele’s needs.

TSA provides nationally accredited hospitality courses. In addition TSA offers customised short courses.

Nationally accredited courses:

Certificate II in Hospitality (Operations)
Certificate III in Hospitality (Operations)
Certificate IV in Hospitality (Supervision)
Short Courses:

Responsible Service of Alcohol
Food Safety Handling
(meets legislative requirements for Food Safety Supervisor)
Each qualification provides employees with a wide range of necessary skills & tools required to excel within the hospitality industry:

Leading and managing people
Excellence in customer service
Managing conflict situations
Promotions
Sales
Health and hygiene procedures
Espresso coffee making and monitoring
Responsible service of alcohol
Responsible service in gaming
Successful participants will be able to demonstrate:

Supervisory or managerial skills
Five star customer service
Increased pro-activeness and confidence dealing with customers and staff
Awareness of all safety requirements, both Occupational Health & Safety and Food Hygiene
Improved understanding of legislative requirements �Responsible service of alcohol and gaming
Benefits to the business:

Increased work efficiency
Multi-skilled, pro-active team
Consistent professional level of customer service
Greater staff stability
...''

Phone:(03) 8508 5888

School Address:

42 Ellingworth Parade
Box Hill
Melbourne VIC 3128

Suite 2, 39 Marion St
Parramatta
NSW 2150

4/382 South Road
Richmond
SA 5033

Suit 3, 187 Main St
Osborne Park
WA 6916

2B/8 Paxton St
Springwood
QLD 4127

Jobs & Resumes: Adelaide, Melbourne, Perth, Sydney
Houses & Roommates: Adelaide, Melbourne, Perth, Sydney
Travel Agencies: Melbourne, Perth, Sydney

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