Certificate in Rooms Division Management (Diploma)

Centre for Continuing Education, Concordia University
Montreal, Quebec, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This certificate specializes in courses that relate to the rooms division of a hotel. It will prepare the novice student for the busiest department in a hotel and help the already established guest service agent develop management skills. It will inform the student about front office operations, which are considered the heart of the hotel. Other topics will include: how to handle clients and colleagues, making decisions in customer service and managing conventions. The student will also learn the hotel software that is used at the front desk of major hotels.

...''

Phone:514-848-3600

School Address:

Centre for Continuing Education
La Tour du Faubourg
1600 Saint-Catherine Street West
Montreal, Quebec
H3H 2S7 Canada


Jobs & Resumes: Montreal
Houses & Roommates: Montreal
Travel Agencies: Montreal

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