SAP CRM-Internet Sales Management

Pioneer IT Guru
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' 1. Scenarios and architecture of the SAP CRM E-Commerce solutions
2. Web shop administration (Web-based)
3. Superuser / user administration
4. Maintaining and explaining the product catalog (catalog area, variants, views, documents, Web-based maintenance.)
5. Basic Concepts of pricing in the Web shop using the Internet Pricing Configurator (IPC)
6. Sales order management in E-commerce SAP CRM-CIC
1. Introduction, terminology
2. Architecture, landscape
3. Agent functions and processes in the IC
4. Creating IC profiles
5. Configuring components such as the navigation bar and the transaction launcher
6. IC management functions
a. Call lists
b. Scripting
7. IC manager portal:
a. IC manager dashboard
b. Management call lists
c. Interactive scripting
d. IC workforce management
8. Complaints:
a. Complaints Processing ...''

Phone:1-866-316-8860

School Address:

U S
Email : education.us@pioneeritguru.com
Contact : 312-238-9065


Canada
Email : education.canada@pioneeritguru.com
Contact :1-866-316-8860

India
Email : education.india@pioneeritguru.com
Contact : 995-974-4719



Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

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