Outbound Survey Skills

TAFE Tasmania
Burnie, Devonport, Hobart, Launceston, TAS, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This training will focus on gaining practical skills in an outbound customer service environment. A strong emphasis will be on effective customer service principles in the context of undertaking “live�surveys on behalf of various organisations.

Industry specific skills are gained through practical “live�survey work. Some of the survey instruments may incorporate online delivery.

The training offered in this course is designed for people aspiring to upskill or gain employment in the customer contact/telecommunications industry with a focus on outbound communications.

...''

Phone:1300 655 307

School Address:

Institute of TAFE Tasmania,
GPO Box 2015, Hobart TAS 7001
Australia

Jobs & Resumes: Burnie, Devonport, Hobart, Launceston
Houses & Roommates: Burnie, Devonport, Hobart, Launceston
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