Certified Outsourcing Professional

Quint Wellington Redwood
Kuala Lumpur, The Federal Territory, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Whether it’s a financial institution like Wachovia that has recently outsourced finance, accounting, and human resources to help it become a “great customer relationship company,Ea transportation company like Penske whose ‘virtual subsidiariesEhandle everything from obtaining titles for its trucks to its tax filings, or Procter & Gamble that expects half of its new products to come from the outside by 2010, outsourcing success and business success are inseparable. The goal is not just cost savings but a dynamic and continuous transformation that keeps a company healthy and competitive.

In turn, this tremendous growth in outsourcing has caused businesses world-wide to recognize that they also have an exploding demand for outsourcing professionals who can effectively lead these initiatives from beginning to end.

As the global-standard setting organization and leading advocate for the outsourcing profession, the International Association of Outsourcing Professionals (IAOP) works with buyers, sellers, and advisors worldwide to develop these professionals. The Certified Outsourcing Professional (COP) Master Class course sets the stage for COP Candidates who aspire to consult at all levels of the organization and to lead their organization’s outsourcing programs.

The COP Master Class employs class-room lecture and team discussion focused on industry recognized standards proven to ensure deployment of successful outsourcing programs. Experts (current and relevant executive speakers from various industries and professional disciplines) join the class and share their insights honed from years of first-hand experience conceiving and leading outsourcing projects.

Geared for all three primary stakeholder groups Eclients, providers and advisors Ethe COP Master Class integrates project management best practices with the Outsourcing Professional Body of Knowledge (OPBOK) and the 49 Outsourcing Professional Standards developed by the Outsourcing Standards Board. This 4-day course includes 10 modules as well as a Capstone Case Study.

Students use electronic Outsourcing Project Plan Templates to plan, document and track the Capstone Case Study as well as to work on their own outsourcing project throughout the course. Course instructors provide one-on-one and group coaching and feedback ensuring candidates grasp the tools and techniques needed for successful outsourcing deployments.

Successful candidates also earn 75 points (50% of the total required) toward their COP Certification.



Course Syllabus

Day 1
focuses on the decision to use outsourcing within a company’s strategy. Hear from a C-level executive on how to think about outsourcing both onshore and offshore.

Day 2
works into the setup of the project and the many decision variables that help a team decide if the relationships and outcomes are right for each partner.

Day 3
focuses on making and closing the deal and setting it up for success.
Day 4
lays out best-in-class practices in governance which is a pivotal attribute in great relationships.Fully mastering outsourcing essentials positions professionals to leverage the power of bringing about meaningful outsourcing programs tied to their organization’s strategy in a world competing for attention and resources, and changing at the speed of technology.

Course begins at 8:30 am on the first day and ends at 2:00 pm day four.

All of the course content is based on the Outsourcing Professional Body of Knowledge (OPBOK) and Outsourcing Professional Standards, developed by the International Association of Outsourcing Professionals (IAOP) and the Outsourcing Standards Board.
A Comprehensive Learning Experience for Improved Outsourcing Outcomes.



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Phone:+603 7490 0517

School Address:

Level 45, Tower 2, PETRONAS Twin Tower, Kuala Lumpur City Centre,

Jobs & Resumes: Kuala Lumpur
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