Training Course:Total Quality ManagementSchool/Trainer:West End Training Limited
Vale of Glamorgan, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Topics covered:
What is your view of quality?
Who produces a quality service or product?
Quality v. Total Quality.
The price of quality.
Inspection adds cost.
Force field analysis to improve goals.
Fish bone analysis to identify problem areas.
Process mapping improves work flow.
Pareto analysis.
80 / 20 rule.
Quality mushroom.
Internal and external customers.
The attributes of existing quality companies.
The effective rules of Brainstorming.
...''
Please go to the school's official website for training price and schedule:
http://www.westendtraining.co.uk/
Phone:+ 44 (0) 1446 731235
School Address:
West End Training
Cardiff House
Cardiff Road
Vale of Glamorgan
CF63 2AW
Jobs & Resumes: Vale of Glamorgan
Houses & Roommates: Vale of Glamorgan
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Other training courses offered by West End Training Limited:
Selling Skills
Presentation Skills
Networking & Conversation Techniques
Training the Trainer
Departmental Supervisor
Complaint Handling
Teamwork Teambuilding
Customer Service
Assertiveness
Stress Management
Communication
Marketing
Financial Business Analysis
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