Vehicle Immobilisation

Wilplan Training Limited
Standish, Lancashire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Vehicle Immobiliser (Wheel Clamping) has had bad publicity over the years however it is an essential requirement for many establishments that have difficulty with car park enforcement. Our dedicated trainer is both highly experienced in this field and also other aspects of parking enforcement. By passing on first hand experience of the industry requirements we have been able to highlight the importance of professionalism within this sector which can often be extremely diverse and rewarding.

What does the course involve?

Delegates must complete and pass both units 1 and 2 as outlined below. Success will achieve a level 2 award in Vehicle Immobilisation and allow delegates to apply for their SIA licence.

Unit 1 Roles and Responsibilities

Introduction to wheel clamping and removals
Introduction to the legislation relating to vehicle immobilising (Private Security Industry Act 2001) and the tools used to immobilise a vehicle
Signs, lines and enforcement vehicles
Vehicle registration marks
Health and Safety
When to clamp and when to remove vehicles
Vehicle tow away
Completing paperwork
Practical case studies (clamping, removal and paperwork)
Use of photography
The payment process
Procedures for start and end of shift
Radio operations
Discretionary parking
Standards of individual behaviour for vehicle immobilisers and customer care
Equal Opportunities
Appeals
Unit 2 Communication and Conflict Management

Introduction to Communication Skills and Conflict Management
Self Awareness
Avoiding Conflict
Effective Communication and Customer Service Skills
Recognising High Risk Conflict
Resolving Conflict
Learning from Conflict
...''

Phone:0845 0095647

School Address:

Unit 6-8 Almond Brook Centre
234a Almond Brook Road
Standish
Lancashire
WN6 0SS

Southern Office

2 Lake End Court
Taplow, Maidenhead
Berkshire



Jobs & Resumes: Standish
Houses & Roommates: Standish

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