Performance Management

WWP Training Ltd.
London, Windsor, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying skills, setting clear objectives and measuring team and individual performance. Staff who understand what is expected of them are more motivated and perform more effectively.

Programme Developed For
This programme is for you if you want to develop your own performance management skills in order to improve organisational effectiveness, implement a continuous development of individuals and teams and encourage individuals to behave in a way that allows and fosters better working relationships.

Programme Focus
The purpose of having a performance management process
�Performance versus satisfaction
�Performance Management versus performance appraisal
�Performance management cycle wheel

Setting performance measures
�Performance standards
�Personal objectives
�SMART objectives

Monitoring performance
�Ways of monitoring
�The importance of regular performance reviews
�Giving feedback
�Managing satisfaction
Communication skills
�Listening
�Asking questions
�Reflecting back

The appraisal meeting
�Preparation
�Running the meeting
�Do’s and don’ts of appraisals

Counselling skills
�Dealing with appraisee reactions
�Using feedback as a way to support and coach

Maintaining motivation
�The top motivators
�How to apply motivation into performance management
�Key principles of motivation
...''

Phone:01753 857 828

School Address:

WWP Training Ltd.
39-45 Victoria Street
Windsor
Berkshire
SL4 1HE
UK


Jobs & Resumes: London, Windsor
Houses & Roommates: London, Windsor
Travel Agencies: London,

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