Training Course:E-mail EtiquetteSchool/Trainer:KnowledgeAir Buffalo, New York, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This seminar teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files, preparing for recipient reactions, and using emoticons effectively. Students also learn about the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, editing your e-mail messages, and using active voice in writing.
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Course Outline
-------------------------------------------------------------------------------- Lesson 1: E-mail basics
E-mail characteristics E-mail programs When to use e-mail Writing an e-mail message
Lesson 2: E-mail policies
Company policies Copyright laws, viruses, and liability
Lesson 3: E-mail features and security
Features of an e-mail program Topic B: Securing e-mail
Lesson 4: E-mail messages
Message headers E-mail message body
Lesson 5: E-mail effectiveness
E-mail recipients Message management
Lesson 6: Netiquette guidelines
Netiquette style Emoticons and abbreviations
Lesson 7: Composing online correspondence
Online communication Language and punctuation Efficient writing habits ...''
Please go to the school's official website for training price and schedule:
http://knowledgeair.com/
Phone:866-322-3685
School Address:
KnowledgeAir Buffalo 726 Exchange St, Suite 628 Buffalo, NY 14210
KnowledgeAir Rochester 100 Allens Creek Road Rochester, NY 14618
Jobs & Resumes: Buffalo Houses & Roommates: Buffalo
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