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Training Course:

E-mail Etiquette

School/Trainer:

KnowledgeAir
Buffalo, New York, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This seminar teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files, preparing for recipient reactions, and using emoticons effectively. Students also learn about the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, editing your e-mail messages, and using active voice in writing.

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Course Outline

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Lesson 1: E-mail basics

E-mail characteristics
E-mail programs
When to use e-mail
Writing an e-mail message

Lesson 2: E-mail policies

Company policies
Copyright laws, viruses, and liability

Lesson 3: E-mail features and security

Features of an e-mail program
Topic B: Securing e-mail

Lesson 4: E-mail messages

Message headers
E-mail message body

Lesson 5: E-mail effectiveness

E-mail recipients
Message management

Lesson 6: Netiquette guidelines

Netiquette style
Emoticons and abbreviations

Lesson 7: Composing online correspondence

Online communication
Language and punctuation
Efficient writing habits

...''

Please go to the school's official website for training price and schedule:
http://knowledgeair.com/

Phone:866-322-3685

School Address:

KnowledgeAir Buffalo
726 Exchange St, Suite 628
Buffalo, NY 14210

KnowledgeAir Rochester
100 Allens Creek Road
Rochester, NY 14618


Jobs & Resumes: Buffalo
Houses & Roommates: Buffalo

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Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 


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- Classroom/On-site -
Buffalo
- Online/E-learning -
E-mail Etiquette



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