BlackBerry Enterprise Server

KnowledgeAir
Buffalo, New York, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This one day course delivers an overview of the features in BlackBerry Enterprise ServerTM oftware version 4.1. Through hands-on exercises, learners will walk through BlackBerry® service user and BlackBerry Enterprise Server management. The BlackBerry Attachment Service, The BlackBerry Mobile Data SystemTM Connection Service, and the BlackBerry Collaboration
Service are also introduced and discussed. Troubleshooting information and exercises are included throughout the course.


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Course Outline

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Lesson 1: Introducing the BlackBerry Enterprise Solution

Identify the purpose of the BlackBerry Enterprise Solution.
Architecture and components of the BlackBerry Enterprise Solution.

Lesson 2: Introducing the BlackBerry Enterprise Server

Identify the purpose of the BlackBerry Enterprise Server.
Describe the functions of the BlackBerry Enterprise Server.
Describe the BlackBerry Enterprise Server architecture.
Describe the BlackBerry Enterprise Server components.
Flow from a BlackBerry device through the BES Server.

Lesson 3: Exploring the BlackBerry Manager

Open the BlackBerry Enterprise Server tools.
Open the BlackBerry Manager.
Explore the BlackBerry Manager console.
Describe the levels within the BlackBerry Manager.

Lesson 4: Managing Administrative Roles

Define what an administrative role is.
Describe the functions of administrative roles.
Describe what options each role can access.
Describe how to administer the roles.

Lesson 5: Managing BlackBerry Device Users

Describe how to add users to the BlackBerry Enterprise Server.
Describe how to manage BlackBerry device users.
Configure a BlackBerry device user by setting user properties
Lesson 6: Managing Administrative Groups

Introduce administrative groups.
Manage administrative groups.
Add administrative groups.
Configure group properties.
Add BlackBerry device users to a new group.
View the Users who are part of a group.
Configure user properties for a group member.
Edit existing groups.
Change which users are part of groups.
Troubleshoot issues with administrative groups.

Lesson 7: Managing IT Policies

Describe IT policies.
Explain when IT policies can be used.
Describe IT policy data flow.
Create and assign IT policies.
Change IT policies.
Troubleshoot and resolve issues with IT policies.

Lesson 8: Managing BlackBerry Devices

Describe BlackBerry device management
Describe how to deploy BlackBerry devices.
Troubleshoot wireless Enterprise Activation issues.
Manage BlackBerry device software.
Manage BlackBerry devices wirelessly.


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Phone:866-322-3685

School Address:

KnowledgeAir Buffalo
726 Exchange St, Suite 628
Buffalo, NY 14210

KnowledgeAir Rochester
100 Allens Creek Road
Rochester, NY 14618


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