Training Course:Time, Stress & Emotional IntelligenceSchool/Trainer:TrainersDirect
Plattsburgh, New York, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' To better cope with their stressful environment and to better enjoy their time away from work.
To better manage their own stress and not ’pass it on’ to others.
To remain calm in stressful situations in order to better serve their clients.
To maintain an overall sense of calmness and enjoyment in their work.
This course is designed to ensure that the participants come away with enhanced personal management skills and an action plan for dealing with stress. The work is highly focused on skill development and competency, emotional intelligence and planning process to manage priorities. The course contains intensive self-assessment and role-playing.
1. Meeting the Challenge of Time
Determining Life Priorities - Business, Career, Other
Setting Realistic Priorities
Establishing Professional Priorities
Goal-Setting Techniques
Attitude and Prioritization
Recording Priorities
3. Interpersonal Skills
Listening for Effect
Learning why People feel the way they do
Conflict Resolution Model
Knowing when to be Assertive
5. Understanding Stress and How to Deal with it
Common Causes of Stress
Effects of Stress
Difference between Positive and Negative Stress
How Perceptions can Lead to Stressful Situations
Managing Stress
Coping and Stress Profile
Identifying and Dealing with Job Stressors
Problem-Solving
Support Systems for Managing Stress
The importance of Rituals in Stress
Emotional Intelligence and Stress
Thoughts, and Feelings Associated with Stress
Stressful Events and the Behaviors they may cause
Why are you Feeling the way you are Feeling?
6. Action Plan
Personal Action Plan for Individual use ...''
Please go to the school's official website for training price and schedule:
http://www.trainersdirect.com/
Phone:888-406-7058
School Address:
6064 State Route 22, Ste #2 Plattsburgh, NY 12901 USA
Jobs & Resumes: Plattsburgh
Houses & Roommates: Plattsburgh
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