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Training Course:

ISO 9000 Quality Management (Certificate)

School/Trainer:

Human Resource and Organisational Development Consultancy (HRODC) Training Institute
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' By the conclusion of the specific learning and development activities, the delegates swill be able to:

Demonstrate an understanding of the importance of quality standards
Explain what the International Organization of Standardizations (ISO) represents
Exhibit an understanding of the structure of ISO, as an organisation
Explain ISO code of ethics
Explain the benefits of ISO to organisations
Identify the hallmarks of the ISO as a brand
Explain ISO’s contribution to world trade
Exhibit an understanding of the benefits that ISO represents to developing countries
Recognise ISO standards
Distinguish between ISO 9000 and ISO 1400
Determine the elements that constitute the ISO 9000 family
Explain clients or customers�quality requirements
Demonstrate an understanding of the general regulatory quality requirements
Exhibit an understanding of how to enhance client and customer satisfaction
Exhibit an understanding of the processes involved in continuous quality improvements
Explain at least five of the eight ISO quality principles
Name the constituents of ISO 9000:2000 series
Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to different industry sectors
Explain the background to the international working group agreement �IWA 1:2001 and IWA 1:2005, as it pertains to health service organisations
Explain the ISO/TS 29001:2003 as it pertains to petroleum petrochemical and natural gas industrial sectors
Explain at least 10 ISO 9000 standards, linking them to their specific standards parameter
Determine the relationship between performance management and quality improvement in public sector organisations
Explain how ISO certification might be achieved
Exhibit an understanding of the marketing opportunity that ISO certification represents
Suggest the steps that should be taken in preparation for ISO certification assessment
Explain the progress that the ISO’s 2005 to 2010 action plan for developing countries has made, suggesting effort towards its enhancement
...''

Please go to the school's official website for training price and schedule:
http://www.hrodc.com/

Phone:+44 (0) 20 82657008

School Address:

328 Linen Hall, 162-168 Regent Street, London. W1B 5TD, UK
122A Bhylls Lane, Wolverhampton, West Midlands WV3 8DZ, UK



Jobs & Resumes: London
Houses & Roommates: London
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