Certificate IV in Frontline Management

Esset Australia
Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Certificate IV in Frontline Management is relevant for existing team leaders and managers in all working environments.

Course Requirements

4 core units and 6 elective units - 10 units in total.

Core units:

BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness

Elective units:

BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
BSBFIA402A Report on financial activity
BSBADM409A Coordinate business resources
BSBINM401A Implement workplace information system
BSBINN301A Promote innovation in a team environment
BSBCMM401A Make a presentation
BSBITS401A Maintain business technology
BSBMGT403A Implement continuous improvement
BSBMGT404A Lead and facilitate off-site staff
BSBMKG413A Promote products and services
BSBPMG510A Manage projects
BSBREL401A Establish networks
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBWOR401A Establish effective workplace relationships
BSBWOR404A Develop work priorities
BSBWRT401A Write complex documents

...''

Phone:+61 3 6344 9333

School Address:

71-79 Galvin Street
PO Box 3020
Launceston TAS 7250

Suites 3.08 & 3.11
247 Coward Street
Mascot NSW 2020

Unit 1a 5-7 Compark Circuit
Mulgrave VIC 3170

88 L’Estrange Terrace
Kelvin Grove QLD 4059

281 Goyder Street,
Narrabundah ACT 2604

Suite 39, Level 24 Westpac House
91 King William Street
Adelaide SA 5000

Office 1, Suite 8,
567 Newcastle Street
West Perth WA 6005

71-79 Galvin Street
Launceston TAS 7250

15 Wilson Street
PO Box 637
Burnie TAS 7320

’Westella’ Building
181 Elizabeth Street
Hobart TAS 7000


Jobs & Resumes: Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth
Houses & Roommates: Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth
Travel Agencies: Brisbane, Sydney,

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