Certificate IV in Tourism

Esset Australia
Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Certificate IV in Tourism is available to existing workers and supervisors/managers in all industries who have business management responsibilities.

Course Requirements

7 core unit and 5 Specialisation units (Operations or Marketing) and 13 elective units - 25 units in total.

Core units:
SITXADM001A Perform office procedures
SITXADM003A Write business documents
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITTIND001A Develop and update tourism industry knowledge
BSBCMN205A Use business technology
BSBCMN306A Produce business documents



Specialisation Group A - Operations

SITXCOM003A Deal with conflict situations
SITXHRM001A Coach others in job skills
SITXHRM005A Lead and manage people
SITXMGT001A Monitor work operations
SITXOHS004A Implement and monitor workplace health, safety and security practices



Specialisation Group A - Marketing

SITXCOM005A Make presentations
SITXMGT006A Establish and conduct business relationships
SITXMPR001A Coordinate production of brochures and marketing materials
SITXMPR004A Coordinate marketing activities
SITXOHS001A Follow health, safety and security procedures

Elective units:
SITXADM002A Source and present information
SITXADM004A Plan and manage meetings
SITXCCS002A Provide quality customer service
SITXCCS003A Manage quality customer service
SITXCOM003A Deal with conflict situations
SITXCOM004A Communicate on the telephone
SITXCOM005A Make presentations
SITXENV003A Develop workplace policy and procedures for sustainability
SITXEVT005A Organise in-house events or functions
SITXFIN002A Maintain financial records
SITXFIN003A Interpret financial information
SITXFIN004A Manage finances within a budget
SITXFIN005A Prepare and monitor budgets
SITXGLC001A Develop and update legal knowledge required for business compliance
SITTGDE001A Work as a guide
SITXHRM001A Coach others in job skills
SITXHRM002A Recruit, select and induct staff
SITXHRM003A Roster staff
SITXHRM004A Manage volunteers
SITXHRM006A Monitor staff performance
SITXHRM005A Lead and manage people
SITXMGT001A Monitor work operations
SITXMGT005A Manage business risk
SITXMPR002A Create a promotional display or stand
SITXMPR003A Plan and implement sales activities
SITXMPR004A Coordinate marketing activities
SITXOHS001A Follow health, safety and security procedures
SITXOHS002A Follow workplace hygiene procedures
SITXOHS003A Identify hazards, and assess and control safety risks
SITXOHS004A Implement and monitor workplace health, safety and security practices
SITTPPD003A Source and package tourism products
SITTTSL005A Sell tourism products and services
SITTTSL006A Prepare quotations
SITTTSL007A Receive and process reservations

...''

Phone:+61 3 6344 9333

School Address:

71-79 Galvin Street
PO Box 3020
Launceston TAS 7250

Suites 3.08 & 3.11
247 Coward Street
Mascot NSW 2020

Unit 1a 5-7 Compark Circuit
Mulgrave VIC 3170

88 L’Estrange Terrace
Kelvin Grove QLD 4059

281 Goyder Street,
Narrabundah ACT 2604

Suite 39, Level 24 Westpac House
91 King William Street
Adelaide SA 5000

Office 1, Suite 8,
567 Newcastle Street
West Perth WA 6005

71-79 Galvin Street
Launceston TAS 7250

15 Wilson Street
PO Box 637
Burnie TAS 7320

’Westella’ Building
181 Elizabeth Street
Hobart TAS 7000


Jobs & Resumes: Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth
Houses & Roommates: Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth
Travel Agencies: Brisbane, Sydney,

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