Account Management Workshop

The Coaching Clinic
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' BUSINESS OBJECTIVES
More permanent and profitable key account client relationships
More senior client relationship managers
Stronger practice groups
Better business people
LEARNING OBJECTIVE

Develop abilities to manage, cultivate and lead key account client relationships

COURSE CONTENT [can be tailored, each topic would be a two hour seminar]
Principles of leading and managing clients and key accounts
Getting more business from current clients
Project management principles
Leading vs. managing
Building a team, clarifying roles for account management
Presentation skills
Building trust
Achieving customer driven quality
Relationship building skills
Positive thinking skills [adapted from Building Resilience at Work]
Emotional Intelligence skills [emotional awareness of others, intuition, embracing constructive discontent]
Listening skills
Coaching clients
Perseverance, flexibility and patience
...''

Phone:866-977-0767

School Address:

16 Strathearn Road
Toronto
ON
M6C 1R3
Canada

Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

Search other schools for Account Management training resources.

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Managing Change
Conflict Management
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Elevating Team Energy and Performance
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