Facilitating

SPM Group
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Facilitating Forward is a skill-development program for project managers and other leaders who
need to facilitate meetings of their team or another group of people in order to achieve buy-in and
accomplish results. In this highly experiential program, they will learn the fundamentals of
facilitation including observation, communication, and intervention. They will gain insights, tools
and techniques, and learn how and when to move between the roles of leader and facilitator.
As a team member or leader, you may sometimes be called upon to help a
Group to think and work together. The group may need to share information,
solve a problem, or reach a decision, a solution, or an agreement. Whether the group consists of
three people or fifty, having the skills to facilitate group
process can help you to help others achieve results.
Facilitating Forward participants will learn to:
�Establish objectives for a facilitated session and design a format that will enable these
objectives to be achieved
�Establish and get agreement to ground rules
�Establish and maintain a neutral role; distinguish between the roles of facilitator and
leader and be able to switch roles as appropriate
�Manage discussions and decision-making processes
�Observe group interactions to identify patterns of behavior, interpersonal issues, and
barriers to progress
�Select and demonstrate appropriate communication skills to encourage participation,
interaction, learning, and problem-solving
�Use tools and interventions to encourage productive discussion, generate ideas, solve
problems, and handle difficult situations
Who should participate?
Project leaders, managers, supervisors, or team members who may need to take on the role of
facilitator in order to help a group or team to achieve high-quality results. ...''

Phone:1-877-776-3886

School Address:

1200 Sheppard Ave East, Suite LL02
Toronto, Ontario, Canada M2K 2S5


Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

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Managing Project Risk
Managing Project Quality
Managing Project Time
Managing Multiple Projects
Project Estimating
Exercising Influence
Conflict: from Prevention to Resolution
Mastery of Change
Managing Innovation
Improving Team Effectiveness
Strategic Thinking
Managing the Triple Constraint
Managing Project Cost
Managing Project Integration
Managing Project Procurement
Managing Project Scope
Managing Project Human Resources

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