Training Course:Telephone Skills WorkshopSchool/Trainer:Keystone Consulting
Sudbury, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' These workshops are based on the teachings of The Telephone Doctor®. On top of the world class training, participants receive a certificate of completion and a workbook for after-workshop reference.
All of the following workshops require a minimum enrollment. Call or email for details.
Basic Telephone Skills
Ten skills for exceptional service on the phone.
How to Treat Every Caller as a Welcome Guest
Skills and tips for switchboard and receptionist staff.
How to Handle the Irate Caller
Four-point program to soothe irate customers. ...''
Please go to the school's official website for training price and schedule:
http://www.keystoneconsulting.on.ca/
Phone:(705)670-1837
School Address:
487 Elm Street
Sudbury
Ontario
P3C 1W4
Canada
Jobs & Resumes: Sudbury
Houses & Roommates: Sudbury
Search other schools for Telephone Skills training resources.
Other training courses offered by Keystone Consulting:
Employee Training: Process & Procedure
Policy & Procedure Development
Management Logistics
Stress Management
Time Management
Marketing Your Organization
Trade Show Preparation
Advertising Options
Media Relations
Creativity
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
Facts:
We serve the schools and students around the world. Major visitors come from India, United States, United Kingdom, Canada, Australia, Philippines, Malaysia, Singapore and South Africa. |
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