Training Course:Call Center Sales Coaching WorkshopSchool/Trainer:Reflective Keynotes Inc.
Toronto, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In this workshop, your Managers will learn how to:
Implement the best practices used by high performing sales call centers
Motivate their team through rewards and recognition
Overcome an Agent’s "sales reluctance"
Observe and evaluate their Agent’s sales skills
Use "60-Second Coaching" techniques to boost their Agent’s sales performance
By the end of this workshop, Managers will be equipped to coach their Agents to improved sales performance and morale.
...''
Please go to the school's official website for training price and schedule:
http://www.reflectivekeynotes.com/
Phone:416-730-1014
School Address:
Reflective Keynotes Inc. Toronto, Canada.
Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto
Search other schools for Call Center Sales Coaching training resources.
Other training courses offered by Reflective Keynotes Inc.:
Sales for Call Center Agents
Effective Call Center Meetings
How to Handle Irate Callers
Customers Come First: IT Help Desk Customer Service
Networking Skills for Busy Professionals
Retail Sales Coaching
Sales Presentations
Persuasive Presentations
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