Interpersonal Skills

ABC Dee Training
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Grounding
Getting started
How not to be a victim
Escaping the cycle
The moment of choice

Listening
Why listening is important
How to listen properly

Questioning
The art of asking questions
How not to ask questions
How to ask questions

Empathizing
The importance of empathy
Empathise
To see beyond stereotypes
To read other’s maps
With difficult people
Value differences

Speaking
The problem with words
Speaking
To improve understanding
To held build relationships
To influence others
Negotiating
Improving negotiation as a people skill
Getting what we both want
Choosing a strategy
Making progress as painless as possible
Reaching a mutually acceptable and realistic agreement

Proposing
Making proposals
Responding to proposals
Managing counseling

Confronting
Getting your basic attitudes right
Be flexible in your own behaviour
Patterns of behaviour
Going forward

Preventing
Dispute prevention and resolution systems
Partnering
...''

Phone:0870 041 2102

School Address:

Unit 5, Priory Tec Park,
Saxon Way, Hessle,
HU13 9PB



Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London

Search other schools for Interpersonal Skills training resources.

Customer Care
E-Commerce/E-Marketing
Effective Communications
Minute & Note Taking
Finance
Telephone Techniques
Health & Safety
Human Resources
Influencing
Initial Selling Skills
Law & Legal Skills
Managing Conflict for Positive Outcomes
Marketing
Motivation, Delegation & Problem Solving
Negotiation
NLP for Business Excellence
Master NLP Practitioner
NLP Practitioner Certificate
Office Management Skills

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: Schools can use this unlimited free web marketing service by submitting their course descriptions and school introductions. Two outbound links will be granted to each posting.