Training Course:Managing Conflict for Positive OutcomesSchool/Trainer:ABC Dee Training
London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Power and Influence
Positive use of personal and positional power
Your reactions to influence
Analysing your network Power sources in your network
There are no difficult people
The Secret Techniques of Influence
Practice the 6 secret techniques of influence
Your influencing and persuasion style
Rapport Affinity and Likeness
What does rapport look like
Building rapport
Filters and behaviour
NLP model of communications and behaviour The Yes Set
Managing Conflict
Preventing and resolving conflict
Analysing your fixed action trigger behaviours Cooperation blocks
Identifying ego states
Interacting ego states
Staying in adult
Choosing and Using Assertive Behaviour
Rights and responsibilities
Reactions to aggression
Identifying personal spirals
The effects of passive behaviour on team morale
The De-motivated Team Member
An opportunity to solve a case study involving a member of staff who has lost motivation and apply the model to a real situation
Hands up - I got it wrong!
The smiling assassin
Avoiding simmering resentment
When fools rush in
Should I justify my actions
Appeal to emotions
I’m not perfect yet
...''
Please go to the school's official website for training price and schedule:
http://www.office-it-training.co.uk/
Phone:0870 041 2102
School Address:
Unit 5, Priory Tec Park,
Saxon Way, Hessle,
HU13 9PB
Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London
Search other schools for Managing Conflict for Positive Outcomes training resources.
Other training courses offered by ABC Dee Training:
Effective Communications
Minute & Note Taking
Finance
Telephone Techniques
Health & Safety
Human Resources
Influencing
Initial Selling Skills
Interpersonal Skills
Law & Legal Skills
Marketing
Motivation, Delegation & Problem Solving
Negotiation
NLP for Business Excellence
Master NLP Practitioner
NLP Practitioner Certificate
Office Management Skills
Presentations
Performance Management, Appraising Performance & Interview Techniques
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