Performance Management, Appraising Performance & Interview Techniques

ABC Dee Training
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The purpose and benefits of performance appraisal
The purpose and benefits of appraisal
Planning the interview
Creating a positive climate for appraisal
The appraisee’s view
Self appraisal techniques

Performance management
Identifying performance measures
What does good performance look like
Job analysis
Continuous assessment

Reviewing roles
Using job descriptions and competency frameworks to identify standards of performance and business needs
Establishing acceptable standards of performance and key result areas
Recognising performance that is focused on objectives

Key Skills
Asking effective questions
Formulating focus and context questions
Using the key word techniques
Listening skills
Developing an active listening process
Looking for evidence
The mental process of listening
Recognizing appraise needs, wants aspirations and motivation
Observing non-verbal clues
Summarising and seeking clarification
Taking notes and processing information
Reading body language and being aware of your own personal presentation

The appraisal interview
Structuring the interview
Developing skills for reviewing performance
Use of praise
Positive Feedback
Coaching skills
Remaining assertive
Questioning skills
learning to listen

Setting targets
Agreeing realistic targets
Reviewing targets
Identifying
Agreeing development needs
Getting agreement to SMART Objectives Structuring expectations
Ensuring identified needs are met Aligning individual and organisational needs
Recognising obstacles to employee Motivation

Common pitfalls in appraisal
The defensive appraise
How does this relate to my pay
The high flyer
Managing potential performance problems
Empowering others using NLP techniques
Making change attractive

Participative problem solving
Coaching Techniques
The consultative feedback style and attitude development
Bridging the performance gap

The appraisal system
Your appraisal scheme
The process
The documentation
The follow up procedure
...''

Phone:0870 041 2102

School Address:

Unit 5, Priory Tec Park,
Saxon Way, Hessle,
HU13 9PB



Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London

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