Selling

ABC Dee Training
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Customers Shoes!
How would I want to be sold to
Identifying wants and needs
What is selling
Understanding the sales and buying process
What are the core skills
What stops us from applying these core skills
Why core skills can only take you so far

Consultative selling
What do we mean
Why is it appropriate
What behaviours do we need to adopt
Different roles of the experienced sales professional

Why do People Buy?
Why do people buy
Why don’t they
Getting inside your buyer’s head
Behaviour drivers
Flexing your style

The Right Person?
Structuring a sales call
Who to talk to? Who to sell to
Getting through and connecting with the right person

Opening a Two-Way Conversation
Introduction and opening statements
Using open language
Effective use of your voice: tonality, pitch and volume

Excellent Communications
What is your definition of excellent communication
Design a guideline for excellence in communication
How the guideline impacts on the sales process
Using the guidelines to best effect

What Does the Customer Need?
Questioning techniques
Effective listening
Identifying buying signals
Confirming customer needs

Matching Customers Needs
What is matching
Getting to grips with sales information
Features and benefits what are they
The matching process
Managing objections and converting them into sales

Maximise Sales Opportunities
Planning and prioritising
Urgent v Important
Territory Management
Dealing with time bandits
Strategies for Success

Closing
The recommendation
Quoting price ...''

Phone:0870 041 2102

School Address:

Unit 5, Priory Tec Park,
Saxon Way, Hessle,
HU13 9PB



Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London

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