Body language comprises almost 80% of human communication. It is of great importance in all business and social situations.
When conflict is apparent between the spoken word and the messages the body sends out, the body language is the stronger, and people tend to believe the message they see rather than the one they hear.
This course teaches you how to â€˜readâ€?and use body language more effectively to avoid creating confusion and to maximise co-operation.
It also demonstrates how body language indicates aggressive, assertive and submissive behaviour, and promotes an unde ...
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