Consulting Skills Workshop

Business Transformation
Rustington, West Sussex, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Having completed a programme participants will be able to:
> Build an effective working relationship with their clients.
> Carry out an initial diagnosis of client needs.
> Contract with clients to provide a framework within which they will work.
> Provide feedback to a client.
> Review and evaluate solutions implemented.
> Develop ongoing relationships with their clients.
Key Content
What is consultation?
Consulting v. managing; different consultancy styles and key features; transferring ownership; linking
activities to organisational aims and goals.
The consulting process.
Consulting is really a series of stages or phases, and we use ECIFAR (entry, contracting, investigation,
feedback, action, review) to explore the key activities and skills of each of these phases of the process
Key skills in consultancy.
Questioning, listening, matching energy, diagnosing and analysis, feedback.
Consulting issues.
Ethical considerations; the true client. ...''

Phone:+44 1903 784783

School Address:

4 Hutchinson Close, Rustington, West Sussex, United Kingdom, BN16 3TZ

Jobs & Resumes: Rustington
Houses & Roommates: Rustington

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