Customer Service Excellence

California State University Fullerton
Fullerton, Garden Grove, Irvine, California, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Learn how to develop a customer service strategy, provide the necessary leadership to foster a service-oriented culture, and measure customer service before and after the sale. You will also focus on how to establish supportive personnel policies, and design for top quality as perceived by the customer.
...''

Elements of this syllabus are subject to change.

Phone:714.278.2611

School Address:

California State University Fullerton College Park, Suite 100
2600 Nutwood Ave. (corner of Nutwood and Commonwealth)
Fullerton, CA 92834-6870 USA


Jobs & Resumes: Fullerton, Garden Grove, Irvine
Houses & Roommates: Fullerton, Garden Grove, Irvine
Travel Agencies:

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