Training Course:Professional Office Administration (Certificate)School/Trainer:California State University Fullerton
Fullerton, California, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The Professional Office Administration Certificate is designed to promote the development of Administrative Professionals and enhance their career goals and performance outcomes, with skills beyond general office administration.
An increase in sophisticated office technology and organizational restructuring has resulted in greater responsibilities for administrative professionals, including roles once reserved for managerial staff. In addition to general office administration, administrative professionals are expected to play an integral role in mastering new office technologies and business operational process in support of a highly effective workplace that meets both internal and external customer needs.
In response to these new responsibilities, there is also an increased demand for additional in-depth knowledge in topics that reinforce the skill sets required in business today. Therefore, as administrative functions become more technologically integrated into the work process, administrative professionals are expected to have more formal education in office administration. The Professional Office Administration Certificate meets that need.
The Professional Office Administration Certificate consists of six required courses totaling 48 hours of lecture and discussion. 4.8 Continuing Education Units (CEUs) will be awarded to the certificate graduate.
Program Objective
Upon Certificate completion, graduates will be able to:
- Explain and identify the differences and similarities of internal and external customers
- Recognize how positive customer relationships benefit the organization
- Organize, process and respond to electronic and paper communications to better facilitate the flow of information in the workplace
- Use effective business writing and verbal communications in completion of individual and team tasks
- Set effective goals for work completion
- Apply effective Internet research techniques
- Plan successful meetings
Who Should Attend
This program provides excellent professional development for Office Administrators in the fields of:
- Education
- Healthcare
- Banking
- Legal services
- Manufacturing
- Construction
- Insurance
- Investments and Finance
- Real Estate
- Government
- Business Services
Eligibility
Students beginning the Certificate in Professional Office Administration are expected to have a high school degree or equivalent and basic keyboarding skills. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.csufextension.org/
Phone:714.278.2611
School Address:
California State University Fullerton College Park, Suite 100
2600 Nutwood Ave. (corner of Nutwood and Commonwealth)
Fullerton, CA 92834-6870 USA
Jobs & Resumes: Fullerton
Houses & Roommates: Fullerton
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